Privacy Policy
Fur by Freya is committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect personal information that identifies you as an individual or relates to an identifiable individual, including but not limited to:
Personal Contact Information: Name, address, email address, telephone number, and other contact information.
Pet Information: Information about your pet, such as name, breed, age, health information, and grooming history.
Payment Information: Credit/debit card numbers and other payment details for transactions.
Service Usage Information: Information about your appointments, services requested, and customer preferences.
Technical and Website Usage Information: IP address, browser type, operating system, referring URLs, actions taken on our site, and dates and times of website visits.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services.
- Improve, personalise, and expand our services.
- Understand and analyse how you use our services.Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Process your transactions and send you related information, including appointments, confirmations, invoices, and reminders.
- Find and prevent fraud.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share information with trusted partners and third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. This includes:
- Vendors and service providers who need access to such information to carry out work on our behalf.
- In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
- To comply with applicable laws, regulations, legal processes, or governmental requests.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.
5. Your Data Protection Rights
You have the right to access, correct, update, or request deletion of your personal information. You can also object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information. If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@furbyfreya.com.
This privacy policy has been created to ensure transparency with our customers and to comply with legal obligations. Your privacy is of utmost importance to us, and we are dedicated to protecting it.